Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us

Payments

Cancellations are possible within 24 hours of placing an order.

Yes, we frequently offer promotions. Check our website or sign up for our newsletter to stay updated on current deals.

Returns

We offer a 14-day satisfaction guarantee. If you're not fully satisfied, reach out to us for assistance.

Refunds are processed within 5–7 business days after receiving the returned item.

If you received damaged merchandise, please retain the box, packaging and all contents and contact us as soon as possible for assistance.

Shipping

Yes, we provide worldwide shipping to most regions.

Address changes are possible within 12 hours of ordering. Contact us immediately for updates.

Once your order has been shipped, you will receive an e-mail notification containing the shipment tracking information. You will then be able to track your order through the tracking link on the email or by logging in to your account